Wayne and Erika Pfeiler

Yes! Last week, a check arrived for about $130 more than I was expecting. This was great. I think what they did was refund me the full price plus tax of the brand new phone I bought. That's much better than just the original proce of my old broken phone. I couldn't imagne why they did this, but then I had an idea.

I bought a Sanyo 8300. My old phone was the Sanyo 8100, which is not sold in Best Buy stores anymore. So I effectively bought the closest thing to my original phone that I could find. I think they saw this, and decided that it justified refunding the full new phone price + tax.

So now I'm very happy. Thanks, Best Buy!